Looking to cover your sessions at Harley Therapy via your insurance company?
We understand that it can be a confusing process, so we provide optional and complimentary claim handling support as part of our service commitment to you.
How it Works
1. Contact your insurer and check if your policy covers you for therapy/psychiatry consultations. If it does, check whether you need a referral from your GP or a Psychiatrist.
2. Once your insurer has agreed cover please give us your policy number and authorisation code, which we need to book your appointment. Please also ask your insurer the number of sessions that will be covered.
3. From there, we will liaise with your insurers to obtain coverage for further appointments, send invoices and track payments.
We frequently process claims from the main providers listed below. (Note that unfortunately the therapists do not accept BUPA UK, AXA, Vitality, SimplyHealth or Aetna claims, due to their fee caps and restrictions.)
*Note that the below information is a guideline only and is not exhaustive. Details are subject to change. Please do always contact your individual provider for updated and full details.
0800 068 3827
Harley Therapy Cigna Provider Number: 206506. We require your policy and authorisation number.
Please note that Cigna Healthcare UK will be closing at the end of 2023. We will still be accepting active policies for the time being, however please check the expiry date of your policy before booking. If you transfer your policy to BUPA UK or AXA Health, please be aware that we do not work with these insurers and you will need to self-fund ongoing sessions.
If you are a British national, we can recommend WPA.
01475 551 411 / 01475 492222
For Cigna US registered clients, we require your policy number, authorisation number, and account number (numbers with a letter in the middle, for example xxxxxAxxx).
CIGNA International and CIGNA Global
We work with all Cigna branches, and provide update reports, but you must self-fund and send receipts to them for direct reimbursement.
BUPA International / BUPA Global
www.bupaglobal.com or www.bupa-intl.com
01273 322 305
BUPA UK - Not accepted
Due to BUPA UK's caps we are not able to process claims for counselling, psychotherapy, and psychology.
0808 256 5407
Allianz Worldwide Care
0203 5642 546
GeoBlue / HTH
Our facility ID F99887
www.geo-blue.com / www.hthproviders.com
AXA, Aetna, Vitality, SimplyHealth - No longer accepted
Due to limits on session numbers and/or financial caps imposed, our therapists are not able to work with the above insurance companies.
We may be able to process claims from other insurance providers apart from those listed. Call us on 0345 474 1724 to see if we can help. Or submit a contact form with your request. We looking forward to working with you.